WomELLE Second Hand Store is the leading fashion thrift store where people can buy clothing, shoes, accessories, books, electronic and household goods. We have built a community where our members can buy pre-owned item with confidence and ease. The WomELLE Second Hand Store gives you over 1,000s of fashion brands to shop from. Come discover second hand brands that are right for your style AND your values at a very affordable price – all from your smartphone or on the web. 10% of each item you purchase goes toward supporting women.
We charge a flat fee of $4.99 on all orders within USA.
If you have placed an order and have not received an order confirmation email, please check to see if we have the correct email address associated with your account. To verify your email address, go to My Profile tab.
Note: We are unable to resend order confirmation emails. However, you can check the status of your order directly within your account by clicking on your order history Tab.
You may cancel your order within 3 hours of the order being placed. To cancel an accidental purchase, call us or create a support ticket under my profile Please note that once an order has been shipped, we will not be able to cancel it..
If your order never arrives, we'll refund you your payment.
First, check to see if your order has shipped. You can do this by going to My profile Tab → order history. Click on the item you purchased and check the order status. If your order hasn't shipped, we suggest you open a support ticket or call us.
You can contact us Toll free: 1-888-624-3514, email us Support@womelle.com or open a support ticket under my profile tab.
When an order is cancelled, we process a full refund back to the original payment method right away.
If you used a credit card, please note that we send the funds back to your bank within 2 business days of order cancellation, but the exact date that your bank posts it to your statement can vary depending on the bank. Please allow up to 1 full billing cycle for your bank to post your refund to your statement.
If you used store Credits or Redeemable Balance, the funds will immediately return to your account at the time of order cancellation.
You're donation is very much appreciated and will help a lot of women across the country. We accept women, girls and boys clothes, shoes, accessories, jewelry. You can mail or drop donation to :
3315 E Russell Rd STE A4
Las Vegas, NV 89120
Thank you an advance for your support.